Viewing posts from November, 2016

Michael Baier's Interview: A State-of-the-Art Guest Experience

Michael Baier has an extraordinary career in hospitality and is a forerunner for change in the industry. Currently the general manager of Stanford Court Hotel in San Francisco, he knows that the success of a hotel today is centered on enhancing guest experience through surpassing the individualized expectations of each customer. And at Stanford Court, they manage this experience as an art. To underscore this objective, locality is placed front and center. Michael shows that incorporating local brands, local artists, and local companies is essential to tell the story of the city and give a unique insider experience. Daylighted had the great pleasure of interviewing him.

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